5% Online Rabatt

General Terms And Conditions

Status: June 2021

I. Scope

The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.
With regard to entrepreneurs, these terms and conditions also apply to future business relationships without our having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

II. Contractual partner, conclusion of contract

The purchase contract is concluded with Lüllmann GmbH.
By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click on the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
A binding contract can also be concluded beforehand as follows:
If you have chosen the PayPal payment method, the contract is concluded at the time you confirm the payment order to PayPal.
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our terms and conditions by email. You can also view and download the terms and conditions here on this page at any time. You can see your past orders in our customer login.

III. Delivery terms

In addition to the stated product prices, there are also shipping costs. You can find out more about the amount of shipping costs in the offers.
In principle, you have the option of collection from Lüllmann GmbH, Hans-Günther-Sohl-Str. 2, 47807 Krefeld, Germany at the following business hours: Monday to Thursday from 8 a.m. to 4.40 p.m. and Friday from 8 a.m. to 3.20 p.m.
We do not deliver to packing stations.

IV. Payment

The following payment methods are available in our shop:
Payment in advance
If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Paypal You pay the invoice amount via the online provider PayPal. In principle, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. You'll get more information during the ordering process.

Klarna With Klarna Invoice, customers can pay their invoice within 14 days from the time of purchase. Klarna payment in installments is also possible. In principle, you must be registered with Klarna or first register, legitimize with your access data and confirm the payment instructions to us. You'll get more information during the ordering process.

Instant bank transfer SOFORT Überweisung enables buyers to pay via Sofortüberweisung without having to set up an account. Customers use their own online banking data to log in to the SOFORT Banking online banking environment. The invoice amount will then be deducted directly from the bank account.

Credit card You can easily pay online by credit card. All you have to do is enter your personal credit card information in the appropriate fields on the online form and confirm the payment.

Apple Pay Our system automatically detects whether customers are paying from an Apple device. Only then will Apple Pay appear as a payment method. The online transfer is authenticated via Touch ID or Face ID.

Cash on pickup You can pay for your goods in cash when you pick them up.

V. Right of withdrawal

Consumers have the statutory right of cancellation as described in the cancellation policy.
Entrepreneurs are not granted a voluntary right of withdrawal.

VI. Retention of title

The goods remain our property until full payment.
For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.

VII. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.
The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration is transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are considered approved, unless there is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

VIII. Warranties and guarantees

Unless expressly agreed otherwise below, the statutory right to liability for defects applies.
For consumers, the limitation period for claims for defects in used items is one year from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for the right of recourse according to § 478 BGB remain unaffected.
With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.
If the delivered item is defective, we initially provide a guarantee to entrepreneurs, at our option, by eliminating the defect (subsequent improvement) or by delivering a defect-free item (replacement delivery).
The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health
  • in the event of willful or grossly negligent breach of duty as well as malice
  • in the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
  • as part of a guarantee promise, if agreed
  • as far as the scope of the product liability law is opened.

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the shop.

IX. Liability

We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health
  • in the event of willful or grossly negligent breach of duty
  • in the case of guarantee promises, if agreed
  • as far as the scope of the product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is for the damage foreseeable at the time the contract was concluded limited, the occurrence of which must typically be expected.
Otherwise claims for damages are excluded.

X. Online Dispute Resolution

Online dispute resolution according to Art. 14 Para. 1 ODR-VO:
The European Commission provides a platform for online dispute resolution, which you can find at http://ec.europa.eu/consumers/odr/.

XI. Protection of minors

If your order includes goods whose sale is subject to age restrictions, we use a reliable process that includes a personal identity and age check to ensure that the customer has reached the required minimum age. The deliverer only hands over the goods after the age check and only to the customer personally.

XII. Final provisions

If you are an entrepreneur, German law applies to the exclusion of the UN sales law.
If you are a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.
END OF THE GENERAL TERMS AND CONDITIONS


Note on the disposal of batteries and rechargeable batteries
Due to the battery ordinance, we as a dealer are obliged to point out that batteries and accumulators may not be disposed of with normal household waste. Batteries and rechargeable batteries must be disposed of free of charge at retail outlets or specially set up collection points.

Alternatively, batteries and accumulators bought from us can also be returned to us. Please make sure that your return is sufficiently franked. Batteries and accumulators containing pollutants are marked with a crossed out wheelie bin and one of the following chemical symbols: Cd for cadmium, Hg for mercury, Pb for lead.


Note on the disposal of electrical devices
Electrical and electronic devices must not be disposed of with normal household waste. They are to be disposed of at the municipal collection and collection points. Alternatively, you can return batteries and accumulators bought from us to us. Please make sure that your return is sufficiently franked. 

Status: June 2021

I. Scope

The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.
With regard to entrepreneurs, these terms and conditions also apply to future business relationships without our having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

II. Contractual partner, conclusion of contract

The purchase contract is concluded with Lüllmann GmbH.
By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click on the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
A binding contract can also be concluded beforehand as follows:
If you have chosen the PayPal payment method, the contract is concluded at the time you confirm the payment order to PayPal.
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our terms and conditions by email. You can also view and download the terms and conditions here on this page at any time. You can see your past orders in our customer login.

III. Delivery terms

In addition to the stated product prices, there are also shipping costs. You can find out more about the amount of shipping costs in the offers.
In principle, you have the option of collection from Lüllmann GmbH, Hans-Günther-Sohl-Str. 2, 47807 Krefeld, Germany at the following business hours: Monday to Thursday from 8 a.m. to 4.40 p.m. and Friday from 8 a.m. to 3.20 p.m.
We do not deliver to packing stations.

IV. Payment

The following payment methods are available in our shop:
Payment in advance
If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Paypal You pay the invoice amount via the online provider PayPal. In principle, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. You'll get more information during the ordering process.

Klarna With Klarna Invoice, customers can pay their invoice within 14 days from the time of purchase. Klarna payment in installments is also possible. In principle, you must be registered with Klarna or first register, legitimize with your access data and confirm the payment instructions to us. You'll get more information during the ordering process.

Instant bank transfer SOFORT Überweisung enables buyers to pay via Sofortüberweisung without having to set up an account. Customers use their own online banking data to log in to the SOFORT Banking online banking environment. The invoice amount will then be deducted directly from the bank account.

Credit card You can easily pay online by credit card. All you have to do is enter your personal credit card information in the appropriate fields on the online form and confirm the payment.

Apple Pay Our system automatically detects whether customers are paying from an Apple device. Only then will Apple Pay appear as a payment method. The online transfer is authenticated via Touch ID or Face ID.

Cash on pickup You can pay for your goods in cash when you pick them up.

V. Right of withdrawal

Consumers have the statutory right of cancellation as described in the cancellation policy.
Entrepreneurs are not granted a voluntary right of withdrawal.

VI. Retention of title

The goods remain our property until full payment.
For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.

VII. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.
The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration is transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are considered approved, unless there is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

VIII. Warranties and guarantees

Unless expressly agreed otherwise below, the statutory right to liability for defects applies.
For consumers, the limitation period for claims for defects in used items is one year from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for the right of recourse according to § 478 BGB remain unaffected.
With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.
If the delivered item is defective, we initially provide a guarantee to entrepreneurs, at our option, by eliminating the defect (subsequent improvement) or by delivering a defect-free item (replacement delivery).
The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health
  • in the event of willful or grossly negligent breach of duty as well as malice
  • in the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
  • as part of a guarantee promise, if agreed
  • as far as the scope of the product liability law is opened.

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the shop.

IX. liability

We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health
  • in the event of willful or grossly negligent breach of duty
  • in the case of guarantee promises, if agreed
  • as far as the scope of the product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is for the damage foreseeable at the time the contract was concluded limited, the occurrence of which must typically be expected.
Otherwise claims for damages are excluded.

X. Online Dispute Resolution

Online dispute resolution according to Art. 14 Para. 1 ODR-VO:
The European Commission provides a platform for online dispute resolution, which you can find at http://ec.europa.eu/consumers/odr/.

XI. Protection of minors

If your order includes goods whose sale is subject to age restrictions, we use a reliable process that includes a personal identity and age check to ensure that the customer has reached the required minimum age. The deliverer only hands over the goods after the age check and only to the customer personally.

XII. Final provisions

If you are an entrepreneur, German law applies to the exclusion of the UN sales law.
If you are a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.
END OF THE GENERAL TERMS AND CONDITIONS


Note on the disposal of batteries and rechargeable batteries
Due to the battery ordinance, we as a dealer are obliged to point out that batteries and accumulators may not be disposed of with normal household waste. Batteries and rechargeable batteries must be disposed of free of charge at retail outlets or specially set up collection points.

Alternatively, batteries and accumulators bought from us can also be returned to us. Please make sure that your return is sufficiently franked. Batteries and accumulators containing pollutants are marked with a crossed out wheelie bin and one of the following chemical symbols: Cd for cadmium, Hg for mercury, Pb for lead.


Note on the disposal of electrical devices
Electrical and electronic devices must not be disposed of with normal household waste. They are to be disposed of at the municipal collection and collection points. Alternatively, you can return batteries and accumulators bought from us to us. Please make sure that your return is sufficiently franked.